LongJump allows you to streamline sales operations by focusing on the key information and activities a sales rep needs each day. This directed approach pivots information to each individual, promotes better data input within the CRM and ultimately enhanced intelligence for sales management to define and automate best practices, as well as gain strategic insight into sales operations.
LongJump Sales Force Automation manages the entire customer lifecycle including all pertinent information and customer histories, leads and prospects, accounts and contacts, contracts, and opportunities. In addition, the Sales Force Automation application is fully integrated out of the box with other LongJump applications.
Features (click to expand and learn more)
+ 30-Second Activity Logging
LongJump helps sales reps streamline activity reporting using a single screen to record information about which customer they talked to, new or updated information, opportunities discussed, and scheduling next steps and appointments. With just this one screen to navigate, sales reps easily drive better information into the CRM as well as consistently move their pipeline forward. (
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+ Account and Contact Management
All records within LongJump have a 360-degree view of all related information. This is particularly important for account and contact information where you need to see all related contacts of an account, plus all past activities including emails, campaigns, and sales calls. You can even use LongJump to send templated emails to your customers, track their open state, and maintain all contact history in a central location. LongJump provides a deep, integrated view of all the customer information you need. (
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+ Lead and Prospect Nurturing
LongJump is unique in the CRM industry because we can provide support for B2B and B2C type business models with our lead and prospect management. In addition, you can create opportunities directly within the Prospect prior to converting it to an account to maintain segregation. And LongJump provides all the tools necessary to analyze leads and prospects to help businesses focus their sales efforts. (
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+ Opportunity Management
The opportunity management features in LongJump provide flexibility as well as simplicity. You can define proper opportunity scoring, gauge where opportunities are in the pipeline, and see the potential progress. LongJump also enables you to manage and update product and pricebook information for accurate opportunity modeling. (
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+ Contract Management
Which accounts have expiring contracts? Ready to negotiate the next deal? Whether it's licensing or services, this app provides immediate visibility to your relationship with your customers and clients. LongJump provides a complete proposal-to-invoice solution and automated follow-up of expiring contracts. (
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+ Easy-to-Use Reporting
Whether you are looking at all the contents of one record or one thousand records, the customer and sales information and analysis you need is always at your fingertips. You can build very simple views and reports using the report design wizard, and add them to the homepage as real-time dashboards. Or you can create complex reporting for analysis around multiple data sets - all without needing to know SQL or other database querying languages. (
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+ Process Automation
Save time and effort while also getting better results. LongJump lets you make your CRM data actionable so you can create policies that automatically send emails, create tasks, or even start a workflow process. With Microsoft Outlook integration, you can sync your calendar, tasks, and contacts and even log emails as activities. And an easy-to-use web form wizard turns any website into a data-capture point. (
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+ Customization and Extensibility
Every business is unique. That means not every CRM is going to fit every business. LongJump makes it easy to customize what your data looks like including adding different fields or linking objects together. LongJump also provides a sophisticated Javascript API so you can customize a wide range of system operations. And with its REST and SOAP Web Services API, you can get and put information through LongJump directly into your other enterprise backend systems. (
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+ Reliable, Always-on Platform
LongJump is a reliable, fully backed-up, always-on platform ideal for serving large data sets. With over 150 enterprises using the platform, a complete SAS 70 Type II infrastructure, and a host of security options, your CRM data is more secure than any system you'd build in-house. Availability is assured as servers operate across multiple data centers. And if you've looked at other CRMs, we invite you to compare LongJump with the market leader in on-demand CRM solutions.