LongJump is one of the most powerful and robust Customer Relationship Management (CRM) solutions available. LongJump provides all of the sales management functions you’re accustomed to in enterprise-grade applications (integrated repositories for prospects, customer accounts, contracts, and opportunity information), plus a complete toolset for managing sales operations, driving more business, and connecting with your customers.
LongJump CRM Suite helps your team improve productivity, drive more opportunity revenue, cultivate leads and prospects, strengthen customer service and enable effective marketing to your customers. Best of all, LongJump delivers real value for your investment and great success-oriented support.
Sales Force Automation
Streamline your sales activities so your team can focus on selling rather than managing information. LongJump CRM provides a central repository for contact information from leads, prospects, and accounts, to track entire customer histories. Logging activities is fast, yet detailed. And a fully customizable opportunity and forecast model ensures that your team follows up on key business so customers never slip through the cracks.
Email Marketing Campaigns
How do you drive more business? LongJump CRM provides a complete end-to-end email marketing solution to connect with customers. Use our attractive set of HTML templates or design your own to brand your message. Schedule and send emails to custom lists created from your CRM data using our completely spam-compliant, whitelisted delivery service. Then automatically create follow-ups for team members when a customer opens or clicks on emails. You can even align campaigns to opportunities to track list ROI.
Integrated Customer Service
Customer relationships don't end with just the close of the deal. LongJump provides an integrated customer support solution to quickly resolve issues, escalate problems, and track and manage customer engagement history. With a built-in self-service portal, you can embed a complete secured help desk environment into your website that's connected to LongJump data.
Team Collaboration
LongJump makes collaborating with team members easier. A complete project management module lets you plan and assign tasks for every team member. A full team calendar allows you to schedule and track meetings and appointments. And a fully secured document library allows you to upload, share, and host documents directly from LongJump for always updated presentations, proposals and other files.
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